RE: Letter of Recommendation for ACIS IT Solutions
To Whom It May Concern:
Ross Construction Group, LLC contracted with ACIS IT Solutions in April 2020 to install and set up our new offices. We were using another local IT company that was not meeting our needs, so we decided to try a different local company. ACIS helped us create our wireless environment and implemented necessary policies for security.
As a long-time IT Administrator, I’ve used several managed care companies over the years. I can adamantly say that ACIS has been the most responsive and easiest to work with. They treat our employees with respect and have a deep knowledge base to solve our issues. They are truly local which enables them to send a live person when necessary. Same goes for their call-in service, we can always trust we are talking to a local person, and they have consistently addressed our issues with quick solutions.
ACIS came on board during the Covid-19 pandemic in which a City Ordinance was in effect for masking. If they needed to make a site visit, they were all masked and always maintained the prescribed 6 ft distance. To us this shows a great deal of respect for their clients, and we appreciated not having to remind them.
We look forward to many years of continued partnership with ACIS IT Solutions and we would strongly recommend them to any businesses requiring IT solutions.
Ross Construction Group, LLC