Request Service

Managed Services Client Support Request

At ACIS® IT Solutions, we’re committed to providing you with top-notch support when you need it. Our business hours are 8:30 a.m. to 5:30 p.m., Monday through Friday. We follow UPS’s holiday schedule for office closures. Our offices are conveniently located on the South East Corner of Glenstone and Sunshine in the Plaza Shopping Center.

Please note that any service requests made after hours will be attended to as soon as possible on the following business day. When contacting our office, kindly identify your organization and let our representative know you’re a Managed Services Client. This will enable us to provide you with priority service.

Telephone: Reach us at 417-823-7100. Option 1, then Option 1 for regular service, or Option 1, then Option 2 for Emergency Service.

Alternatively, you can fill out the form below, and we’ll get back to you as soon as possible. Your request will be sent directly to our support team at

Support Request Form

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Accepted file types: jpg, gif, png, pdf, doc, docx, txt, Max. file size: 300 MB, Max. files: 10.

    Once you have filled in all the necessary information, please hit the “Submit” button. We appreciate your patience and will respond to your request as quickly as possible. Thank you for choosing ACIS® IT Solutions!