As a business owner or manager, it is important to have resources at your fingertips. From an IT point of view, this means having a system in place that can collect, monitor, and guard information efficiently and consistently. Many business professionals turn to remote monitoring and management (RMM) to satisfy these needs. At ACIS IT Solutions, we offer premier, reliable RMM services to our clients.
What is Remote Monitoring and Management?
RMM is a term used to describe the information technology tools in a company’s workstation or server. Specifically, these are tools that gather information on the applications and hardware operating on that workstation or server. RMM provides tools that can point out errors, bugs, and issues, and report them so they can eventually be solved in an effective and timely manner. It is particularly useful because, as the name suggests, it allows for remote monitoring. This gives technicians the capability to simultaneously and productively manage multiple workstations and clients.