Why Choose ACIS® IT Solutions?

Local Focus, Long-Term Relationships

We’re based in Springfield and work with businesses across Southwest Missouri. Many of our clients have been with us for years because they value consistent results, personal communication, and the ability to pick up the phone and reach someone who knows their systems. We’ve built these relationships by showing up when it matters—during outages, migrations, and unexpected changes—and by being steady in between.

Whether you’re building from the ground up or refining systems already in place, we begin by understanding how your business runs and what you want to achieve. We learn about your team, your workflows, and your priorities so that every recommendation supports your operation and helps move your goals forward.

Clear Plans, Straightforward Support

Every recommendation we make is tailored to your business. Our pricing is transparent, our service plans are easy to understand, and our team is always available to explain what’s included and why. Whether you’re making a one-time decision or planning long-term, we provide consistent communication and support so you can make confident choices without guesswork.

You’ll always know what you’re paying for, how it works, and what to expect from us. If something changes, we’ll explain it directly and update the plan without hassle.

Everything in One Place

Clients come to us because we can handle it all. Managed IT. Structured cabling. Repairs. Cybersecurity. You don’t have to juggle multiple vendors—we design, implement, support, and maintain your entire system under one roof.

Need to set up a new location? We’ll coordinate everything from wiring to workstations. Have a problem with cloud backups, on-site servers, or firewalls? We’ve got it. We manage Microsoft 365 environments, VoIP phones, and secure remote access tools—so your business can move without worrying about the tech behind it.

See our Services page for a breakdown of our core solutions.

Stability Backed by Experience

We’ve served this region for over 25 years, and our team brings more than three decades of industry experience. We’re licensed, insured, and constantly sharpening our skills to stay current with what actually matters in small business IT. Our technicians hold industry certifications and participate in ongoing training to make sure we’re solving problems with accuracy and speed.

When systems go down, we act fast. When your needs grow, we scale with you. And when you’re not sure what to do, we help you figure it out without talking over your head.

Built for Businesses Like Yours

Most of our clients are small to mid-sized businesses. We know what it means to be understaffed and time-strapped. Whether you’re in healthcare, manufacturing, retail, or professional services, we’ve probably worked in your space before—and we understand the pressure to keep things running.

We’ve helped clinics stay compliant, manufacturers stay secure, and business owners sleep better at night knowing their systems are being monitored, backed up, and protected. We understand the tradeoffs you’re trying to manage and work with your real-world constraints—not just theoretical best practices.

Tech That Works for You, Not Against You

We believe technology should be a tool, not a burden. You shouldn’t feel stuck, frozen, or stressed when something breaks. Our goal is simple: prevent problems and fix the ones that slip through—quickly, clearly, and without passing you around.

If you’ve ever spent hours on hold, waited days for a ticket to be answered, or been told, “That’s not our issue,” you know how frustrating IT can get. That’s not how we work. We take ownership from start to finish, and if it touches your network, we help you with it.

Trusted by the People Who’ve Worked With Us

Clients stick around. They send us handwritten thank-you notes, leave unsolicited reviews, and bring us in when they change jobs and need someone they can trust again. Our results are built on reputation, not promises.

You can see the difference in our Results page, where we share real testimonials, letters of reference, and feedback from people who have worked with us in high-stakes and everyday situations. Their words tell the story better than we can.